Proudly Serving These Fine Retailers Since 2003
Our Customers Will Tell You
You just might be wondering...
Can Magic data/orders be used with manufacturers?
Yes. Magic™ produces "Forecasted Orders" which are actual orders (see above on Forecast vs. Order) with the difference being they are in the future. So, a Forecasted Order uses current information combined with predicted information to derive the most accurate future order possible. These "orders" are automatically stored in our Central Data Server location, usually in a HQ-based server, and can be used if store connectivity goes down. They can also be sent directly to suppliers as advanced notice of store-level demand. We have a customer using them for the packing of store-level orders for fresh product directly at the product origin - this saved 5 shelf days in the products' logistics.
What handheld gear do you support?
All legacy Windows CE devices from the major manufacturers and Android devices from Version 5 forward of Android OS.
We will certify and support all Android OS's going-forward. And, with the recent introduction of iOS support, you don't have to worry that you can't use any of your current gear with Magic™. Further, you can "mix" device manufacturers and OS's in a store. Test a new manufacturer, device or OS without issue at any time.
|Windows Mobile 5 - 6.5|
|Zebra||MC9000, 9100, 9200|
|Win CE 4.2, 5|
|Android 5 (Lollipop) and up|
|Zebra||TC51/56, 52/56, 72/77;
MC3200, MC3300, MC9200
|Honeywell||CT50, CT60, CN80|
|Datalogic||Joya Touch A6|
|Apple iOS||iPad Mini. iPad,
iPad Pro, iPhone
Can we talk to any of your customers?
We can arrange a formal call or visit with any of our customers. We have found that it's beneficial to align the customer visited as best as possible with your business model and go-to-market strategy so questions and methodologies employed have the most impact with each entity. Of course, relationships exist in our industry and if you have one or more, feel free to reach out to those with whom you maintain contact.
What was the biggest hesitancy for your customers to implement Magic?
Once it's decided there is indeed a problem that the system can solve, it's often the resources they currently have to deploy or the other projects they have in queue. Once all the important features and benefits of the system are understood, it's rarely any particular item on the Itasca side that is of concern.