Itasca Retail makes a smashing and unprecedented debut in its first-ever inclusion on the RIS LeaderBoard 2021, with high-ranking recognition on multiple charts.
The supermarket centric software solution provider landed eight number-one rankings in this year’s study, including two of the most coveted: Customer Satisfaction for Grocery Vendors, and Customer Satisfaction by Tier One Retailers.
Where the rankings were from Tier One Retailers only, Itasca was first or tied for first in the following categories:
- Customer Satisfaction
- Quality of Service
- Quality of Support
- Return on Investment
- Total Cost of Operations
- Software Reliability
- Overall performance
- Ease of Administration & Maintenance
Itasca also was tied or number-one in six other categories: ROI for Tier One & Mid-Size Retailers; 2021 Leaders in Quality of Support; 2021 Leaders in Quality of Service; 2021 Leaders in Overall Performance by Mid-Size Retailers; 2021 Leaders in Quality of Support by Mid-Size Retailers.
Get a copy of the report here