Itasca returns to knock it out of the park again on RIS News’ Leaderboard Report.
For the first time this year, Itasca Inventory Intelligence has ranked among the overall TOP 20 retail software vendors!
In addition, we landed seven number-one rankings in this year’s survey, including three of the most coveted overall rankings: Return on Investment, Total Cost of Operation, and Software Reliability.
Where responses were from Tier One & Mid-Size Retailers, Itasca was ranked first or second in the following categories:
- Return on Investment (1)
- Total Cost of Operations (1)
- Software Reliability (1)
- Overall Performance (2)
- Quality of Service (2)
- Recommendation (2)
Overall, Itasca earned recognition (top 7 or better) in several categories again in this year’s report. Those areas included
- Customer Satisfaction for Mid-Size Vendors
- Targeted Solution Vendor Leaders
- Customer Satisfaction for Targeted Solution Vendors
- Grocery Vendor Leaders
- Top Vendors In Customer Satisfaction
- Leaders in Ease of Installation & Integration
- Leaders in Ease of Administration
- Leaders in Quality of Support
- Leaders in Technology Innovation by Tier One & Mid-Size Retailers
- Leaders in Ease of Installation and Integration by Tier One & Mid-Size Retailers
- Leaders in Ease of Administration & Maintenance by Tier One & Mid-Size Retailers
- Leaders in Quality of Support by Tier One & Mid-Size Retailers.
Get a full copy of the report here.
What one of our customers said about us in their response:
“Itasca Retail software is straight forward, easy to integrate to our company’s core business systems, and delivers exactly what was promised.”
Other notable quotes:
“Highflyers in Customer Satisfaction
include Appriss Retail (47.8), UTC Retail (47.5), Theatro (47.3), and Itasca Retail (46.6).”
“As noted in the chapter on Overall Leaders, the highest rated software vendors in the 2022 LeaderBoard are Appriss Retail (47.8), UTC Retail (47.5), Theatro (47.3), and Itasca Retail (46.6).
“So, it is not surprising to see these four vendors appearing near the top of most Customer Satisfaction criteria lists. Kudos are definitely in order for these four super-achieving software providers.”